Brett Blue

Staff Technical Writer

Staff Technical Writer passionate about distilling complex information into crisp documentation for developers. I enjoy using my technical background and communication expertise to design and scale documentation systems that deliver an exceptional user experience.

Experience

Datadog

  • Staff Technical Writer Oct 2025 – Present
  • Senior Technical Writer Jun 2023 – Oct 2025
  • Write developer documentation for OpenTelemetry and APM
  • Launched the Datadog Docs AI chatbot
  • Lead AI enablement and initiatives for the documentation team
  • Introduced coding agents (Claude Code, Codex) into the docs team’s workflow for drafting, reviews, and docs maintenance

Appian

May 2021 – Jun 2023

Senior Information Developer

  • Led low-code developer documentation and product language guidelines as Process Mining Head Writer
  • Collaborated with a team of 15 tech writers to write and maintain nearly 2,000 docs
  • Created feature docs, installation guides, architecture overviews, and release notes in Markdown with a Docs as Code workflow
  • Embedded with engineering teams to document complex topics like process mining and AI
  • Built dynamic, maintainable content with Liquid and DataTables, including a searchable glossary and conditional content
  • Developed internal tools for writers, including a content planning app that streamlined the team’s workflow
  • Wrote UX content, ran UX content consultations, and created UX content standards
  • Promoted from Information Developer II to Senior Information Developer; Top Performer award, 2021

Fast Enterprises

Jun 2016 – May 2021

Technical Writer

  • Supervised four technical writers creating developer documentation for an integrated software suite
  • Researched new features through early builds and SME interviews, and documented them in release notes
  • Enforced documentation standards for an internal code repository and version control system
  • Performed UX reviews with developers across multiple areas of the software

TDS Telecom

Dec 2014 – May 2016

IT Architect Intern

  • Created reference architecture documents for the wireline and cable businesses
  • Contributed to software requirement specification documents

Skills

AI for docs
  • AI docs assistants (RAG)
  • AI answer evaluation
  • LLM-ready docs (llms.txt)
  • AI enablement
  • Prompt engineering
AI agents
  • Claude Code
  • OpenAI Codex
  • Agentic docs workflows
  • AGENTS.md & context files
  • MCP
Strategy
  • Documentation strategy
  • Information architecture
  • Docs analytics
  • Program leadership
  • Mentoring writers
Developer docs
  • API & reference docs
  • Tutorials & how-tos
  • Release notes
  • Technical diagrams
  • UX writing
Docs as Code
  • Markdown
  • Git & GitHub
  • Hugo
  • Astro
  • Docs CI/CD
  • Vale linting
  • Liquid
Domain
  • Observability
  • OpenTelemetry
  • APM & tracing
Languages
  • Python
  • JavaScript
  • SQL
  • YAML

Education

University of Wisconsin–Madison

2013 – 2016

B.S. Computer Science